Last updated: June 3, 2026

Terms of Service

These Terms of Service ("Terms") govern your access to and use of tryjovin.com and your purchase of any products from NOVALY LLC ("JOVIN", "we", "us", or "our"). By accessing the site or placing an order, you agree to these Terms. If you do not agree, do not use the site.

1. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the site or place an order.

2. Products and information accuracy

We make every effort to display our products accurately, but we do not warrant that descriptions, colors, pricing, or other content are complete, current, or error-free. Product images are for illustration and may differ slightly from the actual item.

3. Orders, pricing, and payment

All prices are in US dollars and subject to change without notice. We may refuse or cancel any order, including orders that appear fraudulent or that result from pricing or typographical errors. If we cancel an order after you were charged, we will refund you. You authorize us and our payment processors to charge your selected payment method for all amounts due.

4. Subscriptions and automatic renewal

If you enroll in a subscription, you authorize us to automatically charge your payment method on a recurring basis at the interval and price disclosed at checkout and on the relevant product page. Subscription pricing may change with prior notice. There is no minimum commitment. You may modify, pause, skip, or cancel anytime through your customer portal. See our Subscription and Cancellation Policy.

5. Shipping, returns, and refunds

Shipping timelines, return eligibility, and refund conditions are described in our Shipping Policy and our Refund and Return Policy, incorporated here by reference.

6. Intellectual property

All content on the site, including text, graphics, logos, images, product designs, and the JOVIN name and branding, is the property of NOVALY LLC or its licensors. You may not copy, reproduce, distribute, or create derivative works without our prior written permission.

7. Prohibited uses

You agree not to use the site for any unlawful purpose, to interfere with its operation or security, to attempt unauthorized access, to scrape data, or to infringe the rights of others.

8. Feedback and submissions

If you send us reviews, suggestions, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business.

9. Health disclaimer

JOVIN products are consumer oral care products, not medical devices. Information on the site is for general informational purposes only and is not medical or dental advice. Our statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Always consult a qualified dentist regarding any oral health condition.

10. Disclaimer of warranties

Except where expressly stated, the site and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. This does not affect any product warranty we expressly offer or your rights under applicable consumer protection law.

11. Limitation of liability

To the fullest extent permitted by law, NOVALY LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the site or products. Our total liability for any claim will not ex