Last updated: June 3, 2026

Privacy Policy

This Privacy Policy describes how NOVALY LLC ("JOVIN", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from tryjovin.com or otherwise communicate with us. By using our services, you agree to this Policy.

1. Who we are

Our services are operated by NOVALY LLC, located at 5830 E 2nd St, Ste 7000 #11584, Casper, Wyoming 82609, United States. For any privacy question, contact contact@tryjovin.com.

2. Personal information we collect

Information you provide: your name, billing and shipping address, email address, phone number if provided, payment information, and the contents of any message you send us.

Information collected automatically: your IP address, browser type, device identifiers, pages viewed, referring URLs, and the dates and times of your visits, collected through cookies, pixels, and similar technologies.

Information from third parties: we may receive information from service providers such as our payment processors, analytics providers, and advertising partners.

3. How we use your information

We use your information to process and ship your orders and manage your subscription, communicate with you, send marketing where permitted, prevent fraud and secure our services, analyze and improve our services and advertising, and comply with our legal obligations.

4. Cookies and tracking technologies

We use cookies, pixels, and similar technologies to operate and improve the site, remember your preferences, measure performance, and deliver relevant advertising. You can control cookies through your browser settings.

5. Advertising and analytics partners

We work with third-party platforms that help us measure usage and deliver advertising, including Meta (Facebook and Instagram) via the Meta Pixel, and Google (Analytics and Ads). See Meta's Privacy Policy and Google's Privacy Policy. We also use an email marketing provider. You can opt out of interest-based advertising via the Network Advertising Initiative or the Digital Advertising Alliance.

6. How we share your information

We do not sell your personal information for money. We share it only with service providers (our ecommerce platform Shopify, payment processors such as Shopify Payments, Shop Pay, and PayPal, shipping and fulfillment partners, and analytics and advertising providers), in connection with a business transfer, or for legal compliance.

7. Your privacy rights

California residents (CCPA/CPRA): you have the right to know what personal information we collect, to request deletion, to correct it, and to opt out of the "sale" or "sharing" of personal information. We do not sell your information for money, but the use of advertising cookies may be considered "sharing" under the CPRA. To exercise these rights, email contact@tryjovin.com. We will not discriminate against you for exercising your rights.

Other regions: residents of other states and countries, including the EEA and UK, may have similar rights. Email us to make a request. We may need to verify your identity first.

8. Data retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's privacy

Our services are intended for users at least 18 years old. We do not knowingly collect information from children under 13. If you believe a child provided us information, contact us and we will delete it.

11. International transfers

We are based in the United States and process information there. If you access our services from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date and effective as soon as it is accessible.

13. Contact us

For questions or to exercise your rights, contact contact@tryjovin.com or write to NOVALY LLC, 5830 E 2nd St, Ste 7000 #11584, Casper, Wyoming 82609, United States.